Note: The Cart Hold feature must be enabled from the backend before you can use it. Please contact support@apptile.com if you'd like to enable it for your store.
Only available for PRO and above plans.
Devices Required
Desktop – Access the Apptile Dashboard
Video Tutorial
Setting the Cart Hold Timer
Log in to your Apptile Dashboard.
Navigate to "Integrations", and search for "Apptile Cart Hold."
On the top right, locate Hold Cart For.
Set the duration that items will remain reserved in a customer's cart.
Best Practices
Set a reasonable hold duration, long enough for customers to complete checkout, short enough to keep inventory moving
Monitor active carts during live streams to identify high-intent customers
Communicate the hold duration clearly during your stream so viewers know how long they have to check out
Contact support@apptile.com if you need Cart Hold enabled.
You're Ready
Cart Hold helps you convert live-stream viewers into paying customers by reserving their selections while they finish browsing.