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Managing Your Stream as a Moderator

Moderators provide real-time support to the host and help manage the flow of a live session from the Apptile Live Dashboard. This guide walks you through what moderators can do and how to access the dashboard.

Written by Sonali Bhardwaj
Updated today

To ensure a smooth and engaging live selling experience, a team member can join the stream as a Moderator from the Apptile Live Dashboard. Moderators provide real-time support to the host and help manage the flow of the live session.

Devices Required

  • Desktop – Join as Moderator from the Apptile Live Dashboard

Video Tutorial

How to Access the Moderator Dashboard

  1. Log in to the Apptile Live Dashboard using Desktop.

  2. Once you have created the stream, your stream will appear under Upcoming Streams in your Live Dashboard.

  3. Click Join as Moderator to start your live session (via Desktop).

During the Stream

  1. Left Panel

    1. Add(click Add) or switch(click Show) products at any time during the stream.

  2. Center Panel

    1. View a live preview of the broadcast.

  3. Right Panel

    1. Monitor and reply to real-time comments.

  4. Send real-time notifications to app users.

  5. Set up Instagram or Facebook to cross-post the stream.

  6. Launch polls in real time to keep viewers engaged.

  7. Launch Giveaways in real time to keep viewers engaged

  8. Review and manage your current live setup anytime from the Settings tab.

  9. Live Channels & Sales Tracking

    1. See exactly which channels you're currently live on (App, Facebook, Instagram).

    2. Track your live session sales in real time as orders come in.

Moderator Capabilities

As a moderator, you can:

  1. Manage and update products and variants displayed during the live stream.

  2. Respond to live shopper comments and questions.

  3. Coordinate seamlessly with the host to ensure a professional and smooth broadcast.

Best Practices

  1. Brief the host before going live so you can coordinate product switches and prompts.

  2. Stay active in comments, quick replies keep viewers engaged.

  3. Use polls and notifications to drive interaction at key moments.

  4. Monitor sales in real time so you can highlight bestsellers as they happen.

You're Ready to Moderate

A great moderator turns a live stream into a tightly run show. Jump in and support your host in real time.

If you have any questions, please contact us at support@apptile.com

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