What is WhatsApp chat?
WhatsApp is a cross-platform instant messaging and voice-over-IP service. It allows users to send text, voice messages and video messages, make voice and video calls, and share images, documents, user locations, and other content.
Why WhatsApp + Apptile ?
With Apptile's WhatsApp integration, you can open your WhatsApp business account natively via the app to provide real-time messaging and personalised customer support. Connect with customers on their preferred platform, offer convenient communication, and nurture relationships. Strengthen engagement, deliver exceptional service, and leverage targeted marketing campaigns. Elevate customer communication with WhatsApp integration today:
Real-time messaging and personalised customer support
Seamless integration and convenient communication channel
How to Connect WhatsApp + Apptile?
This integration can be used by a Apptile customer on any of our plans. To activate it, follow the below steps:
1. Please look for the "WhatsApp" tile on your Apptile dashboard. There are two design options. Please drag and drop your preferred choice from the left panel.
2. If you choose the WhatsApp Launcher 01 tile, it will be visible at the bottom right of the page. Scroll down towards the bottom if you don't see it at first glance.
If you choose the WhatsApp Launcher 02 tile, it will be visible exactly where you drop.
3. Clicking on the tile to open the right properties panel. Please enter your country code (without '+' symbol), WhatsApp number and a welcome message (pre-typed for your users).
4. That's all to do - hit save and your changes will be made live.
Important note: For WhatsApp launcher 01 tile, if you would like the whatsapp icon to scroll and be visible throughout the page rather than only at the bottom, please reach us via the chat widget or on [email protected] - we will update the tile behaviour.
If you require any further assistance or have additional questions, don't hesitate to reach out to us. Our team is always here to help, write to us at [email protected] and our experts will get back to you.